Inbox not updating

; microsoft.support.content = (function(){ return { "click Tale Configuration": , "Internal Content Config": , "Mwf Configuration": , "Rps Sign In Info": , "Site Content Config": { "Link Farm Enabled": true, "One Site Service Uri": "https://uhf.microsoft.com//shell/xml/?What issues do you forsee if I was to try exporting the user's entire mailbox to a .pst, removing their store on the exchange server, recreating the store, then importing the pst file to recreate their email/calendar/addressbook If you copy everything to a pst and make sure it has everything that you need (don't forget contacts and calendar).You should then be able to remove the users account and recreate it.I already tried deleting the ost and it recreates the cache with emails three weeks and older for the user who's had the issue for a little over two weeks. When I turn cached off and restart outlook all emails appear. I tried running the OST repair tool on the other user's system ans it popped up multiple syncronization issues, however they needed manual fixes and they contained links to Microsoft pages that do not exist or have been moved. Do I need to do anything else while it's disabled or should that stop the issue?

I would not want to continue using a "Repaired" mailbox store after ESEUTIL had its ways with it. I've tried everything regular - new mail profile, new .ost, but i've yet to try and export and reimport the maibox or run ESEUTIL.

They've stopped receiving new mail in the inbox on the laptop, however their Black Berrys are still receiving mail normally.

When I disable outlook's cached mode and restart outlook their inbox populates normally with all emails.

I tried logging in on my own PC as the effected user creating a whole new email profile it also only populates to January 30th.

If I turn off the caching and restart outlook it shows emails up to date.

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